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SAP CRM Technical

 

      SAP CRM Technical Training Details

 

SAP CRM Technical

Timings:

Mornings/Evenings/Weekends/Custom

Mode of Training:

Regular/Fast Track  

Course Duration:

40-45 hrs (Class: 1-1.5 hrs)

Server Version:

ECC 6.0 and BI

What we Offer:

* Quality Training            * Flexible Timings

* 24/7 Server Access      * Hands-On Training

 

Structure of the CRM

  • Web Client User Interface
  • Overview of the User Interface
  • Detailed Analysis of the User Interface
  • Navigation Bar
  • Header Area
  • Work Area
  • Navigating in the User Interface
  • Personalizing the User Interface
  • Logging On to the CRM Web Client
  • Prerequisites and Performance
  • Optimization

Role Concept

  • General Information about the Role
  • Concept
  • Marketing Professional
  • Sales Professional
  • Service Professional
  • IC Agent
  • Technical Description of the Role
  • Concept
  • Role and Profile Dependencies
  • Navigation Bar Profile
  • Technical Profile
  • Layout Profile
  • Layout Profile
  • Role Configuration Key
  • Authorization Role
  • Organizational Model and Role
  • Assignment
  • Practical Example: Business Role
  • Creating an Authorization Role
    • Creating a Business Role (Service)
    • Using the Organizational Model to
    • Assign the Business Role
    • Logging On and Testing the New
    • Business Role
    • Practical Example: Customizing the
    • Corporate Identity
    • Localizing the Data on SAP Net Weaver
    • Application Server
    • Replacing the Company Logo
    • Customizing the Color and Font
    • Content of Important Files at a Glance

    Enhancing and Customizing the Navigation Bar

    • Configuring the Navigation Bar
    • Navigation from the Navigation Bar
    • Integrating a Transaction Launcher
    • Prerequisites and Limitations
    • Creating New Transactions
    • Integration into the Navigation Bar
    • Profile
    • Changing an Existing Transaction
    • Copying and Deleting Transactions
    • Practical Example: Navigation Bar
    • Design Layer
    • Structure of the Design Layer
    • UI Object Types
    • Design Layer Data Model
    • General Field Customizing
    • Modifying the Shared Memory Settings
    • Easy Enhancement Workbench
    • Differences Between the EEWB and the
    • UI Configuration Tool
    • Structure of the Easy Enhancement
    • Workbench
    • Field Enhancement with the Easy
    • Enhancement Workbench
    • Troubleshooting
    • Notes on the Easy Enhancement
    • Workbench
    • Practical Example: Using the UI
    • Configuration Tool

     

    Application Integration and Authorization

    • SAP Net Weaver Business Warehouse Integration
    • Basic SAP Net Weaver Business
    • Warehouse Configuration
    • Links for Cross-Component Navigation
    • Integrating Reports into the User
    • Integration into Custom Components
    • Integration into SAP Net Weaver Portal
    • Prerequisites and Functional Scope
    • Communication Between the ABAP
    • System and the Portal
    • Uploading Business Roles from the CRM
    • System
    • Integrating Business Roles into the
    • Portal
    • Tips and Tricks for CRM Web Client
    • Integration
    • Authorization Concept
    • Basic Principles of Authorization
    • Implementing Authorization
    • Example of Setting Up an Authorization
    • Concept
    • Creating a Business Role
    • Creating and Assigning an Authorization
    • Role
    • Preparing an Authorization Concept for
    • The User Interface

    Integrating Office Applications

    • Web Service Tool
    • Template Designer
    • Document Templates in Microsoft Word
    • Document Templates in Adobe
    • LiveCycle Designer
    • Documents in the CRM Application
    • Advanced Topics
    • Transport of Document Templates
    • Transport of Service Objects
    • Prerequisites for Using the Template
    • Designer

     

    Web Client UI Framework

    • Basic Principles
    • BSP Programming Models
    • Web Client UI Framework
    • Tag Libraries
    • Web Client Component
    • Component Workbenc
    • Component Structure Browser
    • Detailed Overview
    • View Navigation
    • Runtime Repository Editor BOL Model
    • Browser

    UI Component Architecture

    • View
    • View Controller
    • View Context
    • Event Handler
    • Plugs
    • View Layout (BSP Page
    • View Set
    • Window
    • Controller and Context
    • Component Controller
    • Custom Controller
    • Context Nodes and Attributes
    • Context Note Binding
    • Model Integration
    • Dependent Model Nodes
    • Navigation
    • Navigating with Navigational Links
    • Cross-Component Navigation
    • Component Interface
    • Interface View
    • Context
    • Events
    • UI Component Usage

      Creating Configurable Views and Pages

      • Form View
      • Table View
      • Buttons
      • One-Click Actions (OCAs)
      • Tree View
      • Search Pages
      • Overview Pages
      • Work Center Pages

      UI Component Enhancement Concept

      • Enhancement Set
      • Enhancing UI Components
      • Enhancement Set In The Component
      • Workbench

      Generic Interaction Layer – GenIL

      • Benefits of the Generic Interaction Layer
      • GenIL Object Model
      • GenIL Components and Component
      • Sets
      • GenIL Objects
      • Relationships Between GenIL Objects
      • Tools for Displaying Object Models
      • GenIL Model Browser
      • GenIL BOL Browser
      • Enhancing Object Models
      • Enhancing the Business Partner Model
      • Enhancing the Business Transaction
      • Model
      • Simple GenIL Objects
      • Web Service Consumption Tool (WSCT)
      • Practical Example: Creating a Simple
      • GenIL Object

        Business Object Layer — BOL

        • BOL Entities
        • Working with Collections
        • Access Using Iterators
        • Filtering Collections
        • Sorting Collections
        • BOL Core
        • Searching for BOL Entities
        • Traversing via the Object Model
        • Locking BOL Entities
        • Accessing BOL Entities
        • Generating BOL Entities
        • Transaction Context APIs
        • Messages from the APIs
 

 

Additional information